Introduction:

VMP eLearning and the Queensland Department of Local Government, Racing and Multicultural Affairs (DLGRMA) have enjoyed a positive relationship with each other over the last 18 months by collaborating on a variety of screen media productions. Through this, DLGRMA approached Dr. Ruth Schwarzenboeck about creating a customized Training Needs Analysis (TNA) to compliment some training that was being developing for those who want to nominate as Councillors in Queensland Local Elections. After our quote was accepted by the Department, Dr. Schwarzenboeck undertook several weeks of work which would eventually result in an innovative TNA and a strong foundation for the eLearning course.

VMP eLearning Productivity Graphic

Did you know that every $1 spend on eLearning results in approx. $30 in productivity gain? 

Methods:

Interviewing potential students is a key element of VMP eLearning’s Training Needs Analysis program. The VMP eLearning team need to engage with potential users to find their pressure points, and to ensure the suggested content meets best practice for the industry. In this case, Ruth interviewed a variety of Government workers, Councillors and Mayors to get a real sense of what is involved in representing local councils, what newly elected Mayors/Councillors may need to know in their new roles and what they sometimes struggle with. The eLearning team also reviewed current training materials which have been used in face to face courses for the same purpose in previous years.

6 Steps of eLearning Development

VMP eLearning’s six steps of learning development

Outcomes:

Through the interviews, Dr. Ruth Schwarzenboeck could identify a couple of areas that councillors as well as Government staff wished that people knew before they nominate as councillors, to make their start in the new role a bit easier and to prevent them from making unnecessary mistakes. The idea of a course that informs and supports people who would like to nominate as a candidate received a positive reception amongst all interviewees.

After the extensive interviewing process, as well as evaluation of the provided materials – Dr. Schwarzenboeck was able to provide the Department with a Training Report that outlined her suggestions surrounding required content and best practice, as well as the use of different learning approaches for the target group. The solution she pitched had to ultimately reach a wide audience across different parts of the state, appeal to varying levels of comprehension and keep the learner engaged throughout the content. DLGRMA was incredibly happy with the content that VMP eLearning produced and ultimately decided to go ahead and turn our Training Needs Analysis into an eLearning course which was rolled out at the end of 2019.

The course has recently has been awarded the Platinum Award at the 2020 LearnX Online Summit in the category of Best Certification Training Project! The VMP eLearning team are honoured to have been part of developing this course and providing essential training to our future local Government councillors.

Platinum Learn X Awards Winner Badge - VMP ELearning
 

Find out more about our Training Needs Analysis

Consult with our Education Specialist at VMP eLearning to learn more about the benefits of a Training Needs Analysis (TNA) for a successful staff training.

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